Overview

 

Even the most advanced security controls can be undermined if employees fall victim to phishing. SynAck’s Phishing-as-a-Service (PhaaS) provides organizations with a controlled, ethical way to test staff resilience against phishing attacks. By simulating real-world adversary tactics, we help identify weaknesses, raise awareness, and improve your overall security posture.

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Our service leverages industry-leading tools such as Evilginx Pro, which can bypass Multi-Factor Authentication (MFA) in most cases, enabling realistic assessments of modern phishing risks. We  leverage GoPhish, a dedicated open source platform for campaign management, reporting, and analytics, giving you detailed visibility into user behaviors and vulnerabilities.  Upon successful phish, we dynamically enroll the user into the appropriate course in our learning management system - www.elearnnow.com.au.  

 

Why Phishing Simulation Matters

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• Test Realistic Threats – Evaluate staff resilience against phishing techniques used by actual attackers.

• Identify Risky Behaviors – Measure click-throughs, credential submissions, and reporting rates.

• Enhance Training Programs – Use results to tailor awareness campaigns and training interventions.

• Meet Compliance Standards – Satisfy requirements under ISO 27001, Essential 8, and other frameworks.

• Strengthen ROI – Ensure awareness training investments deliver measurable results.

 

Our Approach to Phishing-as-a-Service

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1. Campaign Planning

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• Define campaign objectives, scope, and targeted staff groups.

• Select from a library of templates or create custom spear-phishing messages aligned to your industry and technologies.

 

2. Simulation Execution

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• Launch controlled phishing campaigns using Evilginx Pro for advanced, real-world scenarios (including MFA bypass).

• Deliver campaigns via GoPhish with full tracking and analytics.

 

3. Reporting & Analysis

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• Measure user interactions including:​​

  • Emails Sent

  • Opens

  • Clicks

  • Credential Submissions

  • Reporting Rates

• Generate executive dashboards and technical breakdowns.

 

4. Feedback & Remediation

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• Provide targeted awareness training recommendations.

• Align findings with ongoing awareness initiatives via ELearnNow.com.au.

• Support IT teams with prioritization of remediation actions.

 

Templates & Targeting Options

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• Technology-Specific – Microsoft 365, Google Workspace, Okta, VPN portals, and more.

• Industry-Specific – Finance, healthcare, government, education, retail.

• Custom Campaigns – Tailored to your business processes, vendors, or brand.

• Variety of Payloads – Credential harvesting, link-click tracking, or attachment-based simulations.

 

Methodologies and Frameworks

 

Phishing simulations align with:

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• ASD Essential 8 – Awareness of phishing threats and mitigation strategies.

• ISO/IEC 27001 – Control objectives relating to awareness, testing, and training.

• NIST CSF – Detect and Protect functions with workforce engagement.

• GoPhish Analytics – Evidence for compliance reporting.

 

Business Value

 

Phishing-as-a-Service with SynAck delivers:

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• Realistic Risk Assessment – Understand how your staff would respond to modern phishing attempts.

• Regulatory Alignment – Demonstrate compliance with ISO 27001, Essential 8, and NIST CSF.

• Improved Security Awareness – Use real-world results to reinforce training and culture.

• Informed ROI – Show measurable impact of awareness training programs.

• Targeted Remediation – Focus training efforts on high-risk individuals and groups.

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