Overview

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For many organizations, achieving and maintaining ISO/IEC 27001 certification requires significant ongoing effort. Internal resources may already be stretched, and security teams often need additional expertise to meet audit expectations, maintain compliance, and continuously improve the Information Security Management System (ISMS).

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SynAck’s ISO 27001 Augmentation service provides specialized support to extend your team’s capacity and capabilities. We work alongside your IT and compliance teams to close skill gaps, implement missing controls, and prepare you for third-party audits — without creating conflicts of interest.

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Our consultants integrate seamlessly with your existing ISMS processes, providing both technical and governance expertise. Leveraging the SynAck Compliance Manager (powered by Kaseya GRC), we centralize evidence management, automate control tracking, and simplify audit preparation.

 

Why ISO 27001 Augmentation Matters

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• Audit Readiness – Ensure continuous compliance and be prepared for surveillance and recertification audits.

• Skill Extension – Access deep ISO 27001 expertise without needing to hire full-time specialists.

• Gap Remediation – Quickly close deficiencies identified during internal audits or readiness reviews.

• Cost-Effective Compliance – Avoid wasted effort by focusing only on areas where augmentation is required.

• Stakeholder Confidence – Demonstrate ongoing due diligence and maturity to regulators, auditors, and clients.

 

Our Approach to ISO 27001 Augmentation

 

1. ISMS Health Check

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• Review the current ISMS maturity level.

• Identify gaps against ISO 27001 requirements and Annex A controls.

• Assess documentation, evidence, and governance structures.

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2. Control Augmentation

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• Deploy missing technical or procedural controls.

• Align overlapping controls with other frameworks (Essential 8, NIST CSF) to avoid duplication.

• Configure monitoring and reporting in SynAck Compliance Manager.

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3. Documentation & Evidence Support

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• Assist with policies, risk registers, and Statements of Applicability (SoA).

• Centralize evidence collection and mapping in the compliance platform.

• Ensure documentation is audit-ready.

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4. Internal Audit Assistance

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• Conduct or support internal ISMS audits.

• Provide gap closure recommendations and action plans.

• Prepare your team for third-party certification or surveillance audits.

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5. Training & Awareness

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• Deliver tailored ISO 27001 awareness training for staff and leadership.

• Conduct workshops to ensure governance roles and responsibilities are clearly understood.

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Methodologies and Frameworks

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Our augmentation services leverage:

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• ISO/IEC 27001 – Core certification standard for ISMS.

• ISO/IEC 27002 – Control implementation guidance.

• ISO 19011 – Auditing framework for management systems.

• ASD Essential 8 – Alignment of ISO controls with Australian regulatory maturity models.

• SynAck Compliance Manager (Kaseya GRC) – Centralized evidence, control mapping, and audit readiness platform.

 

Business Value

 

ISO 27001 Augmentation with SynAck delivers:

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• Reduced Audit Burden – Minimized audit fatigue with automated evidence mapping.

• Improved Efficiency – Targeted augmentation where it delivers the most value.

• Risk Mitigation – Close compliance gaps before they become audit findings.

• Flexible Resourcing – On-demand access to certified consultants.

• Long-Term Resilience – Maintain certification readiness throughout the 3-year audit cycle.

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